Refund FAQs
Can I return my personalized product?
Because each item is made to order, we accept returns only for damaged, defective, or incorrectly printed products.
How do I request a refund?
Contact us within 14 days of delivery with your order number and clear photos of the issue.
When will my refund arrive?
Approved refunds are issued to your original payment method after we review and confirm the problem.
What if my order arrives damaged?
We replace damaged or incorrect items at no additional cost when the issue is confirmed.
Can I change my design after ordering?
Personalized items cannot be returned for preference, sizing, or design changes after production begins.